Marlin Thermocouple Wire Inc   847 Canterbury Road   Westlake, OH 44145   Ph: 440-835-1950   Tf: 1-800-686-5818   Fx: 440-835-2188

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Customer Satisfaction Survey



1.) Marlin understands my needs as a customer. I would recommend Marlin Thermocouple Wire to my colleagues.

2.) The shipment was on time.

3.) Condition of products when shipments are received. The product is generally packaged properly, identified properly, and all documentation required was with the shipment.

4.) The ordering process (i.e.; Courtesy, knowledge, product offering, time needed to complete my orders.)

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Toll-free: 1.800.686.5818

Fax: (440)-835-2188

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Marlin Thermocouple Wire, Inc.
847 Canterbury Road
Westlake, OH 44145

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The management, staff and employees of Marlin Thermocouple Wire, Inc. are committed to being a leading provider of technically-oriented specialty wire and cable products to both industrial end-user and distributor customers. To remain in this position, we recognize that the customer’s perception of quality lies not only in product attributes but also such considerations as service provided, delivery, and price. In providing our customers with quality products, we are rewarded with their loyalty and thereby ensure the prosperity of this organization and its employees.

We believe that the best way to ensure consistent quality is to implement and maintain a Quality Management System consistent with the requirements of ISO. We shall continue to:

  • Display management commitment to quality.
  • Provide training and support for all employees so that they may accept responsibility for quality.
  • Involve all employees in the quality effort.
  • Review our systems and procedures for improvement opportunities.
  • Seek suppliers who show evidence of similar commitment to quality.


Marlin Thermocouple Wire (“Seller”) warrants that any product provided by Seller shall be free from defects in material or workmanship from a twelve month period from the date of shipment. Seller shall replace any products it has provided which fail to meet the applicable warranty as set forth.

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