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1.) Marlin understands my needs as a customer. I would recommend Marlin Thermocouple Wire to my colleagues. Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied Comments
2.) The shipment was on time. Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
3.) Condition of products when shipments are received. The product is generally packaged properly, identified properly, and all documentation required was with the shipment. Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
4.) The ordering process (i.e.; Courtesy, knowledge, product offering, time needed to complete my orders.) Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
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(440)-835-1950 Toll-free: 1.800.686.5818 Fax: (440)-835-2188
President: tomm@marlintcwire.com General Manager: agehrisch@marlintcwire.com Quality assurance: quality@marlintcwire.com General info: sales@marlintcwire.com
The management, staff and employees of Marlin Thermocouple Wire, Inc. are committed to being a leading provider of technically-oriented specialty wire and cable products to both industrial end-user and distributor customers. To remain in this position, we recognize that the customer’s perception of quality lies not only in product attributes but also such considerations as service provided, delivery, and price. In providing our customers with quality products, we are rewarded with their loyalty and thereby ensure the prosperity of this organization and its employees.
We believe that the best way to ensure consistent quality is to implement and maintain a Quality Management System consistent with the requirements of ISO. We shall continue to:
Marlin Thermocouple Wire (“Seller”) warrants that any product provided by Seller shall be free from defects in material or workmanship from a twelve month period from the date of shipment. Seller shall replace any products it has provided which fail to meet the applicable warranty as set forth.
